We want you to be happy with your purchase from Hemp Authority. If you are not completely satisfied, please send it back to us unused and we will refund your order. If you picked the wrong size/color/what have you, we will gladly exchange an order as well. Returns and exchanges are typically processed in 1-3 business days pending available inventory. Please either write us a note in the package, shoot us an email, or do something to let us know what you would like us to do with your exchange or return. Here’s our address:
P.O. Box 10184
Santa Ana, CA 92711
Please call us at 323-992-HEMP (4367) if you have any questions. We are available Mon-Fri 9am-8pm EST, and will do our best to return calls and emails within one business day. If your question or concern includes a lot of details, please email us so we can keep track of all of the information and not get confused!